Please review the following salon policies prior to any appointment at Elle Society:

  • We are an appointment only salon. While we do not accept walk in appointments, you can submit our appointment request form for a stylist to reach out to you with scheduling information.

  • A valid credit card is required on file in order to reserve an appointment with us.

  • We require a 48 hour cancellation notice prior to any appointment to avoid a cancellation fee of 50% of your scheduled service cost. No showed appointments will be charged a cancellation fee of 100% of the scheduled service.

  • If you are more than 15 minutes late for your appointment, we may need to reschedule. Resulting in a cancellation fee.

  • Elle Society does not offer refunds to any product, service or retainer. However, every effort will be made to ensure client satisfaction.

  • Guests are not permitted to join you during your service. This does includes children. (We love kids!! The salon is just not a safe place for them to explore.)

  • Extension Retainers may be held for 6 months, if an appointment has not been scheduled within 6 months of payment, the retainer will be forfeited.

  • A single appointment may be rescheduled twice before requiring a deposit to schedule again.

  • A New Install session may be rescheduled twice before retainer is forfeited.

    Please contact us If you have any questions!