Privacy Policy
Effective Date: 5/27/2025
1. Introduction
ELLE HAIR LLC DBA Elle Society (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information, including details related to SMS communications.
2. Information We Collect
We may collect the following personal information:
Contact Information: Name, email address, phone number.
Appointment Details: Service preferences, appointment history.
Payment Information: Billing address, payment method details (processed securely via third-party services).
Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
3. How We Collect Information
We collect information when you:
Book an appointment through our website or in person.
Subscribe to our SMS or email communications.
Contact us via phone, email, or social media.
Interact with our website, which may use cookies and other tracking technologies.
4. Use of Information
Your information is used to:
Schedule and confirm appointments.
Send appointment reminders and service updates.
Process payments and manage transactions.
Send promotional messages, if you have opted in.
Improve our services and website functionality.
5. Sharing of Information
We do not share your personal information, including phone numbers and SMS consent, with third parties or affiliates for marketing purposes.
We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
6. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Elle Society related to:
Appointment confirmations and reminders.
Service updates.
Promotional offers and events.
SMS Terms of Service
By opting into SMS messaging from a web form, appointment booking, or other medium, you are agreeing to receive SMS messages from Elle Society. This includes but is not limited to:
Appointment confirmations
Appointment reminders
Post-visit instructions
Promotional messages (if opted in)
Billing and service notifications
Message frequency varies. Message and data rates may apply.
Reply HELP for support. Reply STOP to opt out of future messages at any time.
Opt-Out: You can opt out of SMS communications at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at Ellesocietypdx@gmail.com. Message and data rates may apply. Messaging frequency may vary.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Withdraw consent for communications at any time.
To exercise these rights, please contact us at Ellesocietypdx@gmail.com
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Elle Society